Contact Information
Phone: (928) 204-3300
Reservations: (866) 469-8222
Fax: (928) 204-3250
Email: frontdesk@villasatpocodiablo.com
Front Desk Hours
Sunday: 8:30am to 3:30pm (MST)
Monday – Thursday & Saturday: 8:30am to 5:30pm (MST)
Friday: 8:30am to 6:30pm (MST)
Resort Address
1752 State Rt 179 Sedona, AZ 86336
Click here for detailed directions.
Click here for Google Maps directions.
Mail: PO Box 2252 Sedona, AZ 86339
What are the Front Desk office hours?
Our Guest Services staff is available 7 days a week to assist you. Our office hours are:
Sunday: 8:30am to 3:30pm (MST)
Monday – Thursday & Saturday: 8:30am to 5:30pm (MST)
Friday: 8:30am to 6:30pm (MST)
What is Check In time?
Check-in time shall commence at 4 p.m. (MST). If you do arrive early and the room is not ready we will gladly pre-register you. We will then request a call back cell phone number to call you back if the room is ready prior to 4 pm.
What is Check Out time?
Check-out time is 11 a.m. Due to occupancy and cleaning schedules, we cannot accommodate late check-out requests.
How do I check in after hours?
Come to the Villas at Poco Diablo Resort like you would during regular business hours. To the left of the office sliding door is a wooden telephone box that says “DIRECT LINE TO FRONT DESK” on the front.
Open the door and pick up the phone receiver; it will automatically dial our after-hours Answering Service. The operator will instruct you on how to get your keys and a map to your unit out of the lock box.
We do require that you return to the Front Desk the next morning to officially register.
How do I check out before or after hours?
If you plan to check out before or after regular business hours, please call or come to the Front Desk any time prior to your check-out and take care of your charges. If and when you check out of your unit before or after hours, leave your keys in the room on the dining table and call the Front Desk from your room phone, our Answering Service will notify us of your departure.
Do you have floor plans for the villas?
Absolutely! Here are the room layouts. Studios overlook the neighboring Poco Diablo Resort and the One Bedroom overlook Oak Creek.
Do you have a property map?
Yes we do, here it is!
What are the Pool and Hot Tub hours?
The Pool and Hot Tub are open daily from 8:30 am to 10:00 pm (MST).
When are the Gas Fireplaces available for use?
The resort, working in conjunction with Arizona Public Service, has come up with several energy-saving measures designed to cut energy use and cost.
Fireplaces are turned off from May 15th to October 15th.
When is the outdoor pool heated?
The resort, working in conjunction with Arizona Public Service, has come up with several energy-saving measures designed to cut energy use and cost.
The Outdoor pool is not heated from November 1st to April 1st. We do have an Indoor pool located at the Villas of Sedona that is heated year-round for your enjoyment; please ask the Front Desk for information or directions to the Villas of Sedona.
Do you have an Indoor Pool?
Yes, we do have one at our sister resort the Villas of Sedona! It is heated year-round for your enjoyment! Please ask the Front Desk for information or directions to the Villas of Sedona.
The Indoor Pool is open daily from 8:30 am until 10:00 pm (MST).
What are the Activities Department Hours?
The Activities Department, located at the Villas of Sedona, hours are from 8:00 am and closing hours varies by time of the year. From Spring through Summer we are open until 9:00 pm, Fall through Winter we are open until 8:00 pm. The Game Room hours are 8:00 am to 10:00 pm year-round.
What is in the Villas of Sedona Game Room and what are the hours?
The Villas of Sedona Game Room offers some great opportunities for some family fun!
We have the following games:
- Pool table (coin-op)
- Ping Pong
- Air Hockey (coin-op)
- Old School Video Games (free)
- Skee Ball
- Jig Saw Puzzles
The Game Room hours are 8:00 am to 10:00 pm year-round.
Where can I find information on Hiking?
There are so many wonderful hikes in Sedona, too many to list so click here to download the Forest Service Recreation Guide. Starting on page 6 it will give you all the pertinent information on the hikes. We also have a wonderful resource in Sedona, The Hike House, which specializes in helping you choose and prepare for the right hike for you, click here to visit their website.
Is there a Gym and what are the hours?
The Gym is located at the neighboring Poco Diablo Resort. You have complimentary use of this facility; please see the Front Desk for directions. Please make sure to take your room key as they will ask to see it at the Resort Front Desk. They have the following gym equipment (subject to change):
- Ellipticals
- Treadmills
- Stationary Bike
- Universal Weight Machine
- Workout benches for other exercises.
The Gym at the Poco Diablo Resort is open from 7:00 am to 10:00 pm daily.
Do you have Complimentary Wi-Fi?
Yes we certainly do! You will see an internet connection called “Villas”. Simply select this connection, it will then prompt you to enter in the Security Key which was provided to you on the property map that you were given at check in. If you cannot locate the Security Key please contact the Front Desk.
What places deliver food?
Here are some local restaurants that offer food delivery:
Famous Pizza – (928) 282-5464 – website link
Moondogs Pizza – (928) 204-2200 – website link
Domino’s Pizza – (928) 203-0303 – website link
West Side Deli – (928) 282-8453 – website link
Szechuan Restaurant – (928) 282-9288 – website link
I need to print Boarding Passes, where can I do this?
In the Lobby and the neighboring Poco Diablo Resort there is a computer with a printer for your complimentary use.
How do you turn on the jets to the outside Hot Tub?
When you get into the Hot Tub you will see a white rubberized round button located on the fence next to the Hot Tub, press this once and please be patient, the jets will turn on in about 15 seconds. If they do not turn on please contact the Front Desk so a Maintenance Technician can resolve the issue.
Are there any Timeshares units for sale?
VRI Resorts has teamed up with Great Destinations to sell any weeks that are available at the Villas at Poco Diablo Resort, click here to contact them today.
Great Destinations is a company with a vision. A vision that makes seemingly unreachable vacations accessible to everyone, through a variety of our products. Our foundation is built on creating value and being able to offer buyers the luxury they want at a price everyone can afford.
Our management team has over 100 years of experience in the timeshare industry and they’ve seen the industry grow from its infancy to where it is today. They have held executive roles at some of the largest timeshare companies in the country and experienced the setback to the industry that stemmed from over-priced products.
We realize that, today more so than ever, consumers are looking to spend money cautiously and are looking to maximize value. As such,we have established strategic relationships with multiple resort associations and leaders in the industry to provide our owners with:
• Value – GD owners will have access to over 2700 resorts across the globe, you’ll never have to pay for a hotel again.
• Freedom – You will no longer be constrained by the financial burden associated with traveling to exotic locations.
• Flexibility – As an owner with GD and membership in Club Interval you can travel to any of our 2700 resorts at any time of the year. You have the flexibility to choose when you want to go, how long you want to stay and what size accommodations you want.
Great Destinations has teamed up with Interval International to provide our owners with all the luxuries of owning a timeshare and offering flexibility, value and ultimate customer service. We strive to exceed our owners expectations. Call Great Destinations 855-438-7000 today to learn more and realize the true value of being an owner, the GD way…
What is a Vortex?
A vortex is a place, usually on or near an interesting rock formation, where people have reported feeling inspired by a beneficial source of energy. If you’re skeptical, that’s okay – looking for vortexes (vortices?) is still a fun excuse for a hike.
Guided vortex tours are available in Sedona, and some of them can take you to a few of the more out-of-the-way places; but if you’d like to try some vortex hunting on your own click here to download an informational flyer on what a Vortex is and where to find them.
We are coming to the resort but need a shuttle to/from the resort......
If you are arriving into or leaving from the Phoenix Sky Harbor International Airport we would recommend the Arizona Shuttle Service for their exceptional and reliable service. If you reserve on-line you can receive a discount or you can certainly call them at (800) 888-2749 to reserve your pick-up. To view their shuttle schedule and rates please visit their website at:
Do you have a golf course?
Our guests can enjoy a round of golf at our neighboring Poco Diablo Resort 9 hole “Pitch N Putt” course; please ask the Front Desk for current fees. To play, simply go up to the Poco Diablo Resort Front Desk to pay the fees and enjoy!
Do you have a restaurant?
We do not, however, our neighboring Poco Diablo Resort has a restaurant and lounge for breakfast, lunch and dinner; click here to visit their website. They offer a 15% discount at their restaurant (excluding beverages). Also, please be aware that they do not offer room service.
